For community navigation organizations

Connect trusted community navigators to accountable care teams.

Kept Count gives community organizations and contracting practices one place to assign work, supervise exceptions, and confirm follow-through. The practice retains clinical, coding, and claims authority; the community organization remains an independent partner. A provider-supervised care operation keeps those boundaries explicit before work begins.

Map a navigator partnership

Illustrative photograph of a navigator capturing visit notes on a clipboard after a stoop visit. Not Kept Count staff, customers, or patients. — Trusted reach
Community team
Clear scope
Practice approved
Closed loop
Visible follow-through
Illustrative photography · not Kept Count staff, customers, or patients

Your program brings trusted reach

Community health workers and navigators already hold relationships, language capability, and local knowledge a clinical team may not have on its own. Community desks lead with who needs you today, a week calendar, and time that does not pretend to be billable.

The practice retains authority

A contracting practice defines the approved program, determines eligibility and clinical appropriateness, supervises the work, and keeps coding and claims authority.

Kept Count makes the operation visible

Assignments, consent, monthly work, exceptions, evidence, and human reviews remain attributable from community handoff through the practice-controlled close. Recount can prepare the contact; it still cannot write the ledger.

Program capacity planner

Model the path from community reach to active covered lives

This planning model keeps candidates, provider connections, approved activations, monthly operations, and Kept Count's fixed platform fee separate. It does not estimate claims or divide reimbursement.

Active navigators

Community health workers or navigators available to an approved program.

People in relationship per navigator

A planning input, not a recommended or regulated caseload.

Potential program candidates

The share that may warrant provider review. Candidate status is not eligibility or enrollment.

Completed provider connection

The share with a closed-loop connection to the contracting practice.

Practice-approved activation

The share the practice approves for the configured program after its own review.

Active in a typical month

Approved lives with governed monthly work and an operating record to close.

Illustrative fixed platform fee

PMPM

A planning input per active covered life per month, not a quote or a share of collections.

Active covered lives in the scenario

146

7 per navigator · one monthly operating record per active life

People in relationship

2,000

Potential candidates

700

Provider connected

245

Practice approved

171

Monthly records to close

146

Approved, not active

Fixed platform planning figure

$3,207 / month

$38,485 annually at the selected active-life volume. Contract scope, minimums, services, and implementation fees are agreed separately.

The contracting practice retains clinical, eligibility, coding, and claims authority. Kept Count records workflow, exceptions, evidence, and human approvals; it does not create eligibility or guarantee payment.

All figures are illustrative operational scenarios. Candidate, connected, approved, active, invoiced, and paid are different states and must be reconciled independently.

Before launch

Put the agreement and authority model in writing.

A written agreement that defines the practice, community partner, sites, program, services, authority, and fixed fees.
A practice-approved eligibility, consent, enrollment, and initiating-workflow process for the program being operated.
Named practice, navigator, clinical escalation, quality, and revenue-cycle owners with explicit review authority.
A validated EHR and billing handoff plus a synthetic rehearsal before any covered production work begins.
Compensation and compliance terms reviewed by the parties and their advisors; Kept Count does not make that determination.

Map the partnership model