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Together · community organization and clinic

Community work flows to the clinic that bills.

Kept Count gives community organizations and contracting practices one place to assign work, supervise exceptions, and confirm follow-through. The practice retains clinical, coding, and claims authority; the community organization remains an independent partner. A provider-supervised care operation keeps those boundaries explicit before work begins.

Map a navigator partnershipExplore the live demo

Each organization can also start on its own. Connecting is a choice, not a requirement.

Community moments, flowing into the clinic's month

Illustration

Handoff · ride to cardiology, 25 min

Community → clinic

FromCommunity organization
ToHealth center
  1. Recorded by the community team
  2. Shared into R.M.'s September
  3. Reviewed by the clinic's care manager
  4. With the clinic's biller
Recorded once by the community team. Reviewed by the clinic inside the same month.

Three roles, one shared month

Each organization keeps its own job.

Community partners do the work. The clinic decides what is billed. Kept Count keeps the record between them, so nobody has to pass spreadsheets around.

Illustrative photograph of a navigator capturing visit notes on a clipboard after a stoop visit. Not Kept Count staff, customers, or patients.

Where the work happens

On a stoop, on the phone, at the pantry. Recorded once, right there.

Illustrative photography · not Kept Count staff, customers, or patients

  1. 01 · Community organization

    Your program brings trusted reach

    Community health workers (CHWs) and navigators already hold relationships, language capability, and local knowledge a clinical team may not have on its own. They record the work once, where it happens, and time never pretends to be billable.

  2. 02 · Contracting practice

    The practice retains authority

    A contracting practice defines the approved program, determines eligibility and clinical appropriateness, supervises the work, and keeps coding and claims authority.

  3. 03 · Kept Count

    Kept Count makes the operation visible

    Assignments, consent, monthly work, exceptions, evidence, and human reviews stay attributable from the community handoff through the practice-controlled close. Recount, the desk assistant, can prepare the contact; it still cannot write the ledger.

Plan the program

Size a partnership before anyone signs.

A planning model, not a forecast. It keeps candidates, connected lives, and active lives separate, so nobody counts a month that has not happened.

Program capacity planner

Model the path from community reach to active covered lives

This planning model keeps candidates, provider connections, approved activations, and monthly operations separate. It does not estimate claims, divide reimbursement, or quote a fee.

%
%
%
%

Active covered lives in the scenario

146

7 per navigator · one monthly operating record per active life

People in relationship

2,000

Potential candidates

700

Provider connected

245

Practice approved

171

Monthly records to close

146

Approved, not active

26

Kept Count's fee is set in a written proposal — never a share of what you collect. It does not scale with active covered lives shown here.

The contracting practice retains clinical, eligibility, coding, and claims authority. Kept Count records workflow, exceptions, evidence, and human approvals; it does not create eligibility or guarantee payment.

All figures are illustrative operational scenarios. Candidate, connected, approved, active, invoiced, and paid are different states and must be reconciled independently.

Before launch

Put the agreement and authority model in writing.

  1. 01A written agreement that defines the practice, community partner, sites, program, services, authority, and fixed fees.
  2. 02A practice-approved eligibility, consent, enrollment, and initiating-workflow process for the program being operated.
  3. 03Named practice, navigator, clinical escalation, quality, and revenue-cycle owners with explicit review authority.
  4. 04A validated electronic health record (EHR) and billing handoff, plus a synthetic rehearsal before any covered production work begins.
  5. 05Compensation and compliance terms reviewed by the parties and their advisors; Kept Count does not make that determination.
Map the partnership model

Next step

Start on either side. Connect when you’re ready.

A workflow session walks a sample community program and practice through the shared month. No member information, no agreement, no cost.

Map a navigator partnershipExplore the live demo

The other ways in

Health centersRun between-visit programs in-house, and hand your billers a clean month of evidence.Go in
CHW & community organizationsRun your team, close the loop on referrals, and show funders the work.Go in