Terms of Service

Kept Count is a care-management platform operated by Global Development Industries LLC, doing business as Kept Count and used by federally qualified health centers (FQHCs), community health centers, and primary care groups to organize payer-specific care-management programs. These may include Medicare programs such as CCM, APCM, CHI, and PIN and separately configured Medicaid Health Home workflows. The provider organization retains eligibility, clinical, coding, billing, and claims authority.

The platform is for authorized navigators, care team members, and enrolled program members. You agree not to use the platform to send unsolicited messages, to misrepresent yourself, to attempt to access accounts or data you are not authorized to access, or to interfere with the platform's operation or security.

This text-messaging programme is not currently active. No messages are sent or received today. The terms below describe how it will operate once it is enabled, and you would be asked for separate consent before any message was sent to you.

By providing your mobile number and consenting through your care navigator's guided disclosure, you agree to receive text messages from the Kept Count program related to your care — check-ins, appointment reminders, and follow-ups.

• Message frequency varies based on your care plan and is not fixed.
• Message and data rates may apply.
• Reply STOP at any time to opt out; reply HELP for help.
• Opting out of SMS does not affect your enrollment in, or receipt of, care-management services.
• Carriers are not liable for delayed or undelivered messages. Supported carriers are not guaranteed to include every carrier.

The platform and SMS program are for care coordination — they are not a substitute for emergency medical care. If you are experiencing a medical emergency, call 911 or your local emergency number.

The platform is provided “as is” and “as available.” To the fullest extent permitted by law, Global Development Industries LLC, doing business as Kept Count disclaims warranties of any kind, and is not liable for indirect, incidental, or consequential damages arising from use of the platform or the SMS program, including delayed, undelivered, or misdirected messages.

We may update these terms from time to time. Material changes will be reflected by updating the “Last updated” date below.

These terms are governed by the laws of the State of New York, without regard to conflict-of-laws principles.

Global Development Industries LLC, doing business as Kept Count
New York City, New York
Email: legal@keptcount.com
Phone: Contact us by email